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TVS Credit is the consumer-finance arm of the TVS Group, India's 114-year-old industrial conglomerate. TVS Credit Services Limited is an RBI-registered non-deposit-taking NBFC incorporated on 5 November 2008, headquartered in Chennai with its registered office in Bengaluru. The company started as a two-wheeler financier for TVS Motor customers and has since expanded into used cars, tractors, consumer durables, mobiles, gold, three-wheelers, used commercial vehicles, construction equipment, personal loans, and SME business loans across India.
Two-wheeler loan
Used car loan
Tractor loan
Three-wheeler loan
Used commercial vehicle loan
Used construction equipment loan
Consumer durable loan (No Cost EMI on appliances and electronics)
Mobile phone loan
Online personal loan
Gold loan
Loan against property (LAP)
Emerging and mid-corporate business loan (for SMEs)
TVS Credit InstaCard: pre-approved credit limit facility up to Rs. 1 lakh
Co-branded credit cards
These are the loan products TVS Credit offers across India.
You can pay your TVS Credit EMI through several channels:
TVS Credit Saathi app: pay EMI, view loan account, request statement, foreclose
Customer self-service portal: tvscs.custhelp.com (web)
BBPS: pay TVS Credit EMI on Google Pay, PhonePe, Paytm, or any UPI app under the "Loan EMI" biller category
NACH auto-debit: default for most loans, deducted from your registered bank account on the EMI due date
NEFT / RTGS / IMPS: to the loan-specific account number in your sanction letter
**Net banking** via the customer portal
**Debit card** via the Saathi app
TIA chatbot: 24/7 virtual assistant for quick payment links and balance queries
**Track TVS Credit EMI on Oolka:** if you have loans across multiple lenders, you can manage all your EMIs in one view on Oolka and get an alert when your credit score qualifies you for a lower-rate refinance offer.
Use the official channels above, or pay on Oolka to get cashback, EMI reminders, and a free credit score check.
Contact TVS Credit directly for EMI, account, or grievance queries:
Customer care: 044-66123456 (existing customer support)
New loan enquiries (toll-free): 1800-572-2121
Grievance Redressal Day: 2nd Thursday of every month, 11:00 AM to 4:00 PM, at participating TVS Credit branches
Email: helpdesk@tvscredit.com
WhatsApp: +91 6385172692
Registered office: Jayalakshmi Estates, 29 Haddows Road, Nungambakkam, Chennai, 600006
For account-specific queries, log in to https://tvscs.custhelp.com. https://tvscs.custhelp.com is the TVS Credit self-service customer portal where existing customers can view EMI schedule, download loan statements, see outstanding principal, and raise service requests. The Saathi app is the preferred channel for most account actions.
TVS Credit allows part-prepayment and full foreclosure on most loans after the initial lock-in period defined in your sanction letter. Foreclosure and part-prepayment charges vary by product. Two-wheeler, used car, tractor, personal, and LAP each carry different fee structures. Per RBI rules, floating-rate home loans and LAP given to individual borrowers cannot be charged foreclosure fees. Check the exact charge percentage on your sanction letter or in the schedule of charges in the Saathi app before paying. Before you foreclose, run the numbers on Oolka. It shows exactly how closing this TVS Credit loan will move your credit score, since sometimes keeping the account open longer is better for your credit mix.
Three things you get on Oolka that you do not get paying directly:
EMI reminders three days before the due date, so you never miss an EMI by accident.
Free credit score check, so you know how your EMI history is affecting your credit.
Cashback offers on select payments.
Most importantly, Oolka shows you exactly how an on-time TVS Credit EMI moves your credit score, and what to do if you have already missed one.
Oolka supports EMI payments for loans from these lenders too:
Belstar Microfinance
Bajaj Finserv
Hero Fin Corp
Bajaj Auto Finance
L&T Finance
Aditya Birla Capital
IDFC FIRST Bank
One app, one login, all your loan EMIs in one view.
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