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HDB Financial Services Limited is a non-banking financial company and a subsidiary of HDFC Bank Limited, India's largest private sector bank, which holds approximately 94.6% of the company. HDB is an RBI-registered NBFC in the Upper Layer (NBFC-UL) category, incorporated in 2007 with its registered office in Ahmedabad and corporate office in Mumbai. CIN is L65993GJ2007PLC051028. HDB Financial Services serves retail and commercial customers through 1,680+ branches across India, offering secured and unsecured lending, asset finance, and business loans. The company was listed on Indian stock exchanges in 2025.
Personal loan (salaried and self-employed)
Business loan (for SMEs and self-employed professionals)
Enterprise business loan
Gold loan
Two-wheeler loan
Auto loan and used car loan
Commercial vehicle loan
Construction equipment loan
Tractor loan
Loan against property (LAP)
Consumer durable loan (No Cost EMI on appliances and electronics)
Digital product and lifestyle product loan
These are the loan products HDB Financial Services Limited offers across India.
You can pay your HDB Financial Services Limited EMI through several channels:
HDB OnTheGo app: pay EMI, view loan statement, check outstanding, prepay, request foreclosure quote
HDB customer portal: onthego.hdbfs.com (web)
Quick Pay (no login): hdbfs.com/customer-services/make-payment, enter loan number and registered mobile to pay without logging in
BBPS: pay HDB Financial Services EMI on Google Pay, PhonePe, Paytm, or any UPI app under the "Loan EMI" biller category by searching for "HDB Financial Services" ``
NACH auto-debit: default for most loans, debited from the registered bank account on the EMI due date
NEFT / RTGS / IMPS: to the loan-specific account number in your sanction letter
Net banking: through the HDB customer portal
Debit card: via the app or web portal
Branch cash deposit: at any HDB Financial Services branch (limited acceptance, confirm in app first)
**Track HDB EMI on Oolka:** if you have loans across multiple lenders, you can manage all your EMIs in one view on Oolka and get an alert when your credit score qualifies you for a lower-rate refinance offer.
Use the official channels above, or pay on Oolka to get cashback, EMI reminders, and a free credit score check.
Contact HDB Financial Services Limited directly for EMI, account, or grievance queries:
Main customer care: +91-44-4298-4541 (10:00 AM to 6:00 PM, Monday to Friday)
Email: customer.support@hdbfs.com
Registered office: Radhika, 2nd Floor, Law Garden Road, Navrangpura, Ahmedabad, 380009, Gujarat (corporate office at HDB House, Tukaram Sandam Marg, A-Subhash Road, Vile Parle East, Mumbai)
For account-specific queries, log in to https://onthego.hdbfs.com. https://onthego.hdbfs.com is the HDB OnTheGo customer portal where existing HDB Financial Services customers can view their EMI schedule, download loan statements, see outstanding principal, request a foreclosure quote, and pay EMI online. The HDB OnTheGo mobile app mirrors the same features.
HDB Financial Services allows part-prepayment and full foreclosure on most loans after the initial lock-in period defined in your sanction letter. Foreclosure and part-prepayment charges vary by product. Personal loans, business loans, two-wheeler loans, auto loans, and loan against property each carry different fee structures. Per RBI rules, floating-rate home loans and LAP given to individual borrowers cannot be charged foreclosure fees. Check the exact charge percentage on your sanction letter or in the HDB OnTheGo app's schedule of charges before paying. Before you foreclose, run the numbers on Oolka. It shows exactly how closing this HDB Financial Services loan will move your credit score, since sometimes keeping the account open longer is better for your credit mix.
Three things you get on Oolka that you do not get paying directly:
EMI reminders three days before the due date, so you never miss an EMI by accident.
Free credit score check, so you know how your EMI history is affecting your credit.
Cashback offers on select payments.
Most importantly, Oolka shows you exactly how an on-time HDB Financial Services Limited EMI moves your credit score, and what to do if you have already missed one.
Oolka supports EMI payments for loans from these lenders too:
Belstar Microfinance
Bajaj Finserv
Hero Fin Corp
Bajaj Auto Finance
L&T Finance
Aditya Birla Capital
IDFC FIRST Bank
One app, one login, all your loan EMIs in one view.
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